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Svella Connect

About The Role

 

Role Overview

Reporting to Contract Support Manager you will monitor and maintain the entire life span of the permit. You will be required to distribute daily NRSWA reports and carry out jeopardy management tasks for all relevant orders. You will be working within clear legislative guidelines but be able to work on your own initiative when required. You will make extensive use of IT systems including the preparation of spreadsheets, and management reports.

 

Responsibilities

 

  • ·         Request and/or amend NRSWA Street works permits where required in maintaining work programmes.

    ·         Distribute daily NRSWA reports and carry out jeopardy management tasks for all relevant orders.

    ·         Working within clear legislative guidelines but be able to work on your own initiative when required.

    ·         You will make extensive use of IT systems including the preparation of spreadsheets, and management reports. The Preparation, submission and updating of street works permits in compliance with current legislation.

    ·         Monitor client systems to deliver client specific requirements.

    ·         Communicate with operational staff to identify critical areas of client delivery.

    ·         Receive and record data onto work management systems.

    ·         Supply updates to clients in various forms of communication to ensure client satisfaction.

    ·         Ensure compliance to both the contract and NRSWA.

    ·         Report any non-compliance issues where appropriate by escalation to the Team Leader.

    ·         Maintain strong team working relationships Ensuring compliance to procedures.

  • Monitor group inbox for permit refusals/modifications/variations

 

Other duties include:

 

  • Development of strong team working relationships
  • Ensuring compliance to procedures
  • Safedigs 

 

 

 

Skills, Qualifications & Experience

 

Training is provided with this role; however, we are seeking candidates with the right attitude and drive to successfully deliver within this role.

 

  • 3 years NRSWA process and operating experience with knowledge of relevant systems
  • Planning Team leadership
  • 3 years’ experience with works scheduling activities.
  • A positive and enthusiastic approach to work and the ability to work well under pressure.
  • The ability to work within defined processes.
  • Good commercial acumen
  • Excellent knowledge of a Scheduling and Planning Team environment and planning tools
  • Working knowledge of e-track and the utilities sector desirable but not essential

 

Salary =

Competitive

Benefits =

  • Competitive salary commensurate with experience OR annual/hourly rate
  • 25 days holiday + bank holidays
  • 3x life assurance
  • Employee Assistance Program (discount from high street retailers)
  • Private healthcare
  • Free eye test vouchers
  • Employee referral scheme
  • Pure Gym discount
  • Virgin Media - 'My Rates' discount
  • Occupational Health
  • Access to apprenticeships

 

All applications in writing, including full CV to: [email protected] or please visit our candidate portal via our website https://www.svellaconnect.com/careers

 

At Svella, we are committed to creating inclusive opportunities for all our employees. We encourage applicants from all backgrounds to reflect the communities in which we operate and serve, and the customers we support. Please do let us know should you require any reasonable adjustments during any part of the application process.

 

 

About Us

Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and Openreach – and carry out a range of projects across Yorkshire, Midlands and the North West.

 

Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers.

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